Case Study: AIM Computer Solutions Thrives with TAG Support
Since joining Valsoft Corporation in 2022, AIM Computer Solutions has been on a growth journey powered by expanded resources, specialized expertise, and the confidence that comes with being part of a larger group. While AIM has always been a trusted provider of Enterprise Resource Planning (ERP) and Electronic Data Interchange (EDI) software for automotive suppliers, its post-acquisition wins highlight the value of support from TAG Software Group and Valsoft.
Expanded Software & Network Expertise
For years, AIM managed IT infrastructure and network support through its own small internal team. This meant that product developers and even senior leadership often had to divert time and energy away from building solutions for customers, just to keep systems running.
Since becoming part of TAG Software Group, AIM has gained access to a dedicated portfolio-level IT team with experience in complex enterprise software environments. This expertise ensures AIM’s infrastructure is secure, reliable, and scalable — while freeing up internal teams to focus entirely on product innovation and customer delivery. The result is efficiency and peace of mind, knowing that a wider pool of specialists is handling critical backend systems.
Streamlined Security & Compliance
In the automotive sector, compliance is a requirement that can determine whether a supplier is eligible to compete for contracts or not. Before acquisition, AIM had limited capacity to manage the growing complexity of data protection standards and audit requirements.
Now, AIM benefits from the shared knowledge and oversight of TAG’s security and compliance leadership. This support helps ensure best practices are followed in areas like customer data handling, governance frameworks, and readiness for audits. Having this expertise in-house would have been costly and difficult to sustain independently. Today, AIM can confidently meet customer demands related to SOC, ISO, and privacy standards — strengthening trust with existing customers and making AIM more competitive in pursuing new business.
Legal Support for Growth
Contract negotiations can be a sticking point for software companies, particularly as they begin to work with larger enterprise customers that bring complex legal requirements. Previously, AIM’s sales team and leadership had to manage these processes directly, slowing down the pace of deals and creating risk.
AIM’s access to an experienced legal team with experience in software agreements and compliance means contracts are reviewed more quickly, risks are identified early, and agreements are structured to scale with future growth. This capability has streamlined renewals, shortened sales cycles, and opened doors to enterprise-level customers that AIM could not have approached as efficiently before.
Human Resources & Talent Acquisition
One of AIM’s most significant challenges before the acquisition was recruitment. With a small leadership team managing both day-to-day operations and hiring, it was difficult to maintain consistent recruiting processes or attract candidates beyond local networks.
Today, AIM leverages TAG’s HR and talent acquisition team to build structured recruitment pipelines, expand candidate outreach, and onboard new hires more effectively. This has accelerated the pace at which AIM can add talent to meet demand. It also ensures that new employees have the right tools and processes from day one, supporting retention and employee satisfaction. As a result, AIM is better positioned to scale its workforce in line with customer growth.
Increased Capacity to Deliver Value to Customers
Perhaps the most tangible impact of being part of Valsoft and TAG Software Group is that AIM can reinvest more time and energy into customers. By reducing the need to focus on IT, compliance, legal, and HR burdens, AIM’s leadership and product teams have doubled down on customer success initiatives.
This has enabled AIM to enhance support for critical industry needs such as:
Materials Management Operations Guideline / Logistics Evaluation (MMOG/LE) and International Automotive Task Force (IATF) 16949 compliance — helping suppliers meet stringent global quality and logistics standards.
Automotive Industry Action Group (AIAG)-compliant barcode labelling — ensuring accuracy and efficiency across the automotive supply chain.
Seamless Electronic Data Interchange (EDI) and Enterprise Resource Planning (ERP) integrations with major platforms such as Epicor, SAP, Dynamics, and AIM Vision — helping customers connect systems and streamline operations without disruption.
These improvements reflect not just AIM’s expertise, but the ability to leverage TAG’s shared services to create greater customer value than would have been possible alone.
Conclusion: Better Together
AIM’s journey since 2022 demonstrates how a strong vertical market software company can thrive when backed by the right partner. TAG Software Group’s philosophy of preserving autonomy while providing targeted support has enabled AIM to grow its capabilities, enhance compliance, improve recruitment, and deliver even greater value to customers.
For founders considering a sale, AIM’s story illustrates that selling is not the end of your company’s journey. With the right partner, it can be the start of something even stronger.